Last updated: 13/10/2025
We respect your privacy and comply with the EU GDPR and Portuguese law. This Policy explains what data we collect, why, how we use it, and your rights.
BITONE Studio is the data controller for personal data processed via the Site and our communications.
Contact: [collab.bitonestudio@gmail.com] • [Travessa Gaspar Estaço, 6]
- Contact data: name, email, company, message details (when you submit a form or email us).
- Usage data: pages viewed, device/browser info, approximate location, referral source (via cookies/analytics).
- Project data: information you provide during discovery, proposals, and service delivery (governed by the Project Contract).
We do not intentionally collect special categories of data.
- Respond to enquiries & provide quotes (Art. 6(1)(b) contract or pre-contract steps).
- Deliver and manage projects (contract).
- Improve the Site, prevent fraud, maintain security (legitimate interests).
- Comply with legal/ tax obligations (legal obligation).
- Marketing with consent (only if you opt-in; you can unsubscribe anytime).
We use essential cookies for Site functionality and (optionally) analytics cookies (e.g., Google Analytics) to understand traffic. Non-essential cookies run only with your consent via our cookie banner. You can change preferences at any time. See our Cookie Notice for details (types, duration, and providers).
We share data only with trusted processors necessary to run our business, under GDPR-compliant agreements:
- Hosting / CMS / forms: [e.g., Vercel, Webflow, Netlify, Formspree]
- Analytics: [e.g., Google Analytics]
- File & project tools: [e.g., Google Workspace, Figma]
- Payments (if used): [e.g., Stripe]
Processors may be located outside the EEA; where so, we rely on adequacy decisions or Standard Contractual Clauses.
We do not sell your data.
- Enquiries: up to 12 months after last contact.
- Client/project records: up to 10 years to meet tax/legal requirements.
- Analytics data: per provider defaults or as configured in our Cookie Notice.
We delete/anonymize data when no longer needed.
You have the right to access, rectify, erase, restrict, object, and data portability, and to withdraw consent at any time (without affecting prior processing). You may also lodge a complaint with the Portuguese DPA (CNPD).
To exercise rights, contact [collab.bitonestudio@gmail.com]. We may need to verify your identity.
We use reasonable technical and organizational measures (HTTPS, access controls, least-privilege, regular updates). No system is 100% secure; please share only necessary information.
Our Site and services are not directed to children under 16, and we do not knowingly collect their data.
We may update this Policy. The “Last updated” date will reflect the latest version. Significant changes will be highlighted on the Site.
Questions or privacy requests: [collab.bitonestudio@gmail.com].